Salary: £13.45 per hour (£19,233.50 per annum pro rata).
Permanent: Monday to Friday, 9:30 am–3:30 pm (27.5hrs PW) (including a 30-minute unpaid break)
Location: Camphill Milton Keynes Communities, Japonica Lane, Willen Park, Milton Keynes, MK15 9JY.
Closing date: 30 July 2026 (may be extended).
Do you want to be part of a unique community where people live, work, learn and celebrate life together?
About Us:
Camphill Milton Keynes Communities is a charity that provides unique, person-centred support for adults with learning disabilities and autistic spectrum conditions. The council rates Camphill ‘Excellent’, and we offer an environment where staff can grow and develop.
Purpose of the Role:
We are looking for a friendly, reliable, flexible and enthusiastic Customer Service Assistant to join our Café Workshop team. This role focuses on delivering excellent customer service while creating meaningful learning and participation opportunities for adults with learning disabilities and autism.
Working alongside support staff, you will help create meaningful opportunities for adults with learning disabilities and autism to actively participate across all areas of the Café.
Key Responsibilities:
• Support adults with learning disabilities and autism to participate in customer-facing café activities
• Encourage participants’ communication, confidence and independence
• Welcome customers and visitors professionally
• Take orders and assist with food and drink service
• Maintain a positive customer experience
• Assist with till operation, taking telephone bookings, stock replenishment and all other catering activities
• Maintain high standards of cleanliness, hygiene and food safety across all areas of the café, including the kitchen, which can include washing up.
General Responsibilities:
- Maintain confidentiality and data protection standards
- Build a professional working relationship with residents, colleagues and relevant professionals
- Always represent CMKC in a positive and professional manner
- Adhere to the confidentiality procedure
- Comply with CMKC and the Code of Conduct for Adult Social Care Workers in England
- Comply with CMKC policies and procedures
- To work in accordance with the CMKC mission, vision statements, and statement of values
The above list of duties is indicative only and not exhaustive. You are expected to carry out all such duties as are reasonably commensurate with the role.
Staff Training and Professional Development:
• Participate in supervision and appraisal
• Attend meetings and training sessions
• Complete health and safety, safeguarding and food hygiene training
Person Specification – Essential:
• Experience in customer service, hospitality, retail or catering
• Excellent communication and interpersonal skills
• Good organisation and time management
• Commitment to inclusion and equality
• Basic IT skills
Person Specification – Desirable:
• Level 2 Food Safety Certificate
• Experience supporting adults with learning disabilities and/or autism
• Understanding of person-centred support and safeguarding
What We Offer:
- A rich social and cultural environment and a competitive salary with a benefits package including:
- Company sickness pay enhanced SSP
- Annual leave entitlement increases in recognition of long service
- Stakeholder pension scheme up to 5% match
- Generous training and professional development opportunities
- On-site free parking
- 15%Discount in our Café/shop for food and Camphill products
- Free counselling service via a helpline
- Staff working in our houses can eat with residents when on shift and have access to free tea, coffee and fresh fruit (subject to availability)
How to Apply:
If you’re interested in helping create a transformative living environment for adults with learning disabilities, we’d love to hear from you!
To apply, please submit your CV and a cover letter outlining your relevant experience and why you’re the right person for this role to recruitment@camphillmk.co.uk.
The most important things are a caring attitude, a genuine interest in people, and a willingness to work in accordance with our Mission and Vision Statement.
Please Note: We review applications frequently, and interviews will take place shortly after we shortlist them. If we feel we have received a sufficient number of applications, we reserve the right to close the advert early. Don’t hesitate to apply as soon as possible.
We are an equal opportunity employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion, or belief.
All offers of employment are subject to satisfactory references, an enhanced DBS check and eligibility to work in the UK.
Registered Charity 283556
