Salary: £12.60 per hour
Closing date: 3rd Oct 2025
Do you want to be part of a unique community where people live, work, learn and celebrate life together?
About Us:
Camphill Milton Keynes Communities is a charity that provides unique person-centred support, based on a modern view of the Camphill movement, for adults with learning disabilities and autistic spectrum conditions, as well as for a number of people living in the Milton Keynes area who have a learning disability.
About the Role:
The Chrysalis Theatre, part of the Camphill Milton Keynes Communities, is expanding the use of its theatre and other spaces to external hirers.
The Theatre/Venue Coordinator will have responsibility for opening and locking the building, coordinating duty staff and volunteers where applicable.
You will ensure a safe and welcoming environment for our artists, customers, residents, students, and other visitors, working with the Theatre Manager, alongside the Camphill Milton Keynes Management Team.
You will encourage and support the values of Camphill Milton Keynes Communities, promoting the organisation with existing and potential donors and stakeholders.
Key Responsibilities:
Safety & Security:
- To oversee the building whilst acting as Duty Manager, assuming responsibility for the health & safety of all individuals on the premises. Ensuring safe evacuation of the building in the event of an emergency and liaising with emergency services as required
- To comply, and to ensure others comply, with licensing requirements, health & safety guidelines, and other policies
- Act as keyholder for the building: opening and locking the building
- To hold a first-aid certificate and provide a first-aid response for staff, volunteers and visitors if required (training is available)
Customer Care:
- To maintain a high standard of customer care in liaising with visiting artists, private hirers, and the public, always
- To deal with customers’ enquiries, compliments and complaints. To adopt a positive approach to problem-solving and resolving any issues in a timely and satisfactory manner
- To ensure events are presented by well-informed teams in clean and well-maintained environments, where systematic checks are completed to ensure high standards
Leading The Team:
- To be responsible for and lead the volunteers, ensuring the team is well-briefed in advance of events and that communication is maintained throughout the shifts
- To allocate the team, where applicable, to different roles during events, i.e. ushers, bar, box office, etc.
- To assist with the training of volunteers when necessary
- To attend team meetings and training sessions as appropriate
Operational Management :
- To coordinate front-of-house and backstage activities at events.
- To undertake Front of House processes, systems, and areas and to ensure the completion of all Front of House reports
- To have a working knowledge of the building’s control systems to ensure appropriate lighting, heat and ventilation
- To liaise with visiting suppliers and traders in relation to merchandise, food, and drink as required
- To ensure that any special seating arrangements are set out and that any special requirements for customers and artists are in place
- To ensure that house rules regarding photography, recording, and building are adhered to
- To ensure parking is used appropriately in collaboration with the team and the organiser’s team.
Access and Inclusion:
- To ensure, proactively develop, and support the organisation’s aim to be accessible and inclusive.
- To plan and provide appropriate support for visitors who require assistance
General:
To undertake any other duties as required that are appropriate to the general level of responsibility for the post
To adhere to and uphold the organisation’s policies, including, but not limited to, environmental sustainability, data capture, storage and processing, equality and diversity, social media, and safeguarding
The most important thing is a caring attitude, a genuine interest in people and a willingness to work in accordance with our Mission and Vision Statement.
Full Job Description can be found HERE.
What We Offer:
- A rich social and cultural environment
- A supportive and inclusive working environment where your contributions are valued
- Competitive salary and benefits package
- Company sickness pay enhanced SSP
- Annual leave entitlement increases in recognition of long service
- Stakeholder pension scheme up to 5% match
- Training and professional development opportunities
- On-site free parking
- Employment referral vouchers (after successful probation, for contracted hours only)
- 15%Discount in our Café /shop for food and Camphill products
- Free counselling service via a helpline
If you are interested in this unique opportunity, then please apply by submitting your CV and a short supporting statement, outlining:
“What is it about working with us in this position that interests you, and what skills, experience and values can you bring”?
Please note: we review applications frequently, and interviews will take place shortly after we shortlist them. If we feel we have received a sufficient number of applications, we reserve the right to close the advert early. Don’t hesitate and apply as soon as possible.
We are an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.
All offers of employment are subject to satisfactory references, an enhanced DBS check and eligibility to work in the UK.
Registered Charity 283556
